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Noticeboard

Out of Hours Service in Slough has changed from 10th September, please click here for further details!

In April 2018, members of the 240 Wexham Road Surgery Patient Participation

Group (PPG) spent a week in the surgery asking patients to complete a survey to

ascertain the patient’s experience of using the surgery.

Please click on the link below to read the results:

Patient Survey - April 2018

Access the on-line system

Appointments

calendarThe practice offers a variety of appointments in the mornings, afternoons and evenings. A proportion of our appointments are available to book 1 week in advance, the remainder are telephone consultations.

We hope that this way of working provides the choices for our patients. We will always endeavour to offer patients an appointment with the clinician of their choice but this may not be always possible.

 

Appointments may be booked either by:-

  • Telephone – Our appointment lines are open from 08:00 to 18.30 Monday to Friday.
  • Internet – via the link at the top of this page 
  • In person – By coming into reception during regular opening hours.

Length of Appointment

Please note all appointments are for 10 minutes. If you require more time with the doctor, or if you have more than one problem to discuss, please inform the receptionist when booking the appointment. The emergency appointments are for 5 minutes only.

Cancellation

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. We have now introduced text reminder service. The service enables you to cancel your appointment by replying “cancel” to the text. Please ensure we have your correct mobile number on our records.

Text Reminders

We have now introduced text reminder services to our patients which mean we will send you a text to remind you if you have an appointment booked. Please make sure that we have your up to date mobile number.

Choose & Book

Choose and book is a national electronic referral system which gives patient a choice of place, date and time for their first outpatient appointment in the hospital or clinic. If you have any questions or need help with booking your appointment, you are welcome to contact the surgery for further assistance.

You can also obtain further information on the web link below

http://www.chooseandbook.nhs.uk/

 
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