The Surgery, 240 Wexham Road, Slough, SL2 5JPTel: 01753 517360
240 Wexham Road Newsletter -
In April 2018, members of the 240 Wexham Road Surgery Patient Participation
Group (PPG) spent a week in the surgery asking patients to complete a survey to
ascertain the patient’s experience of using the surgery.
Please click on the link below to read the results:
Patient Survey - April 2018
Patient Participation Group (PPG)
We have an active PPG who plan to meet once a month. This group enables patients to voice their opinions on how well we are doing and to identify any areas of our service which we can improve.
We currently have five patient members:
Mrs Cheryl Fleetwood (Chair)
Mr Mohinder Dhaliwal
Mr Lionel Chandler
Mr Keith Mash
Mr Colin Pill
If you would like to participate in our patient participation group please leave your name, telephone number and email address (if you have one) with the receptionist.
Over the coming months, the practice is going to be collecting email addresses for those patients who are happy to share them with us. This will allow us to communicate more effectively with a larger number of people. These addresses will not be shared with the PPG. However, we will occasionally contact our email community with information that the PPG thinks should be shared, or to conduct surveys of your views.
We are actively seeking to recruit more members to our PPG. We would like to truly represent our practice population and need more representatives from the following groups:
- patients who are carers
- female patients
- patients with disabilities and
- patients from ethnic minority patients
If you are interested in joining our group please contact Cheryl Fleetwood (Chair) via the surgery reception by leaving your details or via email on firstname.lastname@example.org
Statement of Purpose of for our Patient Participation Group
A group of patients who have volunteered to help the practice by attending regular meetings to have in depth discussions with practice staff to help develop and improves services provided by the practice.
Opinions will be sought from the group on:
Minutes of PPG Meeting 12th February 2018
Minutes of PPG Meeting 3rd April 2018
Minutes of PPG Meeting 5th June 2018
Minutes of PPG Meeting 4th September 2018
Minutes of PPG Meeting 9th October 2018
Patient Participation Group March 2016.
The PPG currently has four active committee members. In the past year, we have worked with the practice on the new initiatives that were part of the Prime Minister's Challenge Fund. These included providing evening and weekend appointments, piloting group consultations, and setting up a diabetes self-help group.
Our priorities for 2016/17 are as follows:
1. The practice is going to collect email addresses for patients. These will be held securely by the practice but will allow the PPG to communicate with a far larger number of patients who are likely to be more representative of the practice population.
2. Continue to help the practice to gather feedback from patients, including handing out surveys in the waiting room, and analysing the anonymised feedback that is received.
3. Advising the practice on the patient perspective, and helping to address teething problems when any changes are made or new staff join the practice.
4. Suggesting ways in which access to the practice can be improved and helping the practice in finding the best ways to meet the needs of its patients.
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
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