Patient News
Our surgery has been working hard to improve access to GP services and raise the bar on patient experience and satisfaction and thank you for working with us to improve feedback.
The Annual GP patient survey has been launched for 2024. This is a national survey commissioned by NHS England. A small selection of patients from every GP practice is contacted by research company Ipso, with an invitation to complete a survey about their GP practice, either online or by post.
Patients are chosen at random; the GP practice has no say who gets to take part in the survey and will not know who has been invited to take part. Results of the anonymous survey are published in July 2024.
We would ask if you received an invite to this survey that you respond, so the practice gets an accurate result of what our patients think regarding our practice and services.
Kind Regards
Dr Veena Sharma
Our surgery has been working hard to improve access to GP services and raise the bar on patient experience and satisfaction and thank you for working with us to improve feedback.
The Annual GP patient survey has been launched for 2024. This is a national survey commissioned by NHS England. A small selection of patients from every GP practice is contacted by research company Ipso, with an invitation to complete a survey about their GP practice, either online or by post.
Patients are chosen at random; the GP practice has no say who gets to take part in the survey and will not know who has been invited to take part. Results of the anonymous survey are published in July 2024.
We would ask if you received an invite to this survey that you respond, so the practice gets an accurate result of what our patients think regarding our practice and services.
Kind Regards
Dr Veena Sharma
NHS Healthier Together app has been designed to allow you to access care for your child much more easily. If your child is unwell and you are unsure where you need to go or if you can manage at home, the app will guide you through this decision making. Lots of other parents have already downloaded it and have found it extremely useful.https://frimley-healthiertogether.nhs.uk/add-our-website-your-phones-homescreen
NHS Healthier Together app has been designed to allow you to access care for your child much more easily. If your child is unwell and you are unsure where you need to go or if you can manage at home, the app will guide you through this decision making. Lots of other parents have already downloaded it and have found it extremely useful.https://frimley-healthiertogether.nhs.uk/add-our-website-your-phones-homescreen
Cancer Waiting Time Standards
From 1 October 2023, the standards measuring waiting times for cancer diagnosis and treatment are being modernised and simplified. The changes have been developed by clinical experts and are supported by leading cancer charities.
The NHS is moving from the 10 different standards to three:
- Faster Diagnosis Standard: a diagnosis or ruling out of cancer within 28 days of referral (set at 75%)
- 31-day treatment standard: commence treatment within 31 days of a decision to treat for all cancer patients (set at 96%)
- 62-day treatment standard: commence treatment within 62 days of being referred or consultant upgrade (set at 85%)
The main changes are:
- Removal of the Two Week Wait standard requiring a first appointment within two weeks
- Combining together the first and subsequent treatment 31-day standards to create one headline performance standard.
- Combining together the Urgent Suspected Cancer GP referral, Urgent Screening and Consultant Upgrade 62-day standards to create one headline performance standard for all patients.
Detailed information can be found below:
Cancer Waiting Time Standards :: Surrey and Sussex Cancer Alliance
Cancer Research UK explanation video which talks about the Faster Diagnosis Standard. Cancer Research UK also has information about cancer waiting times and what it means for patients here: CRUK Cancer Waiting Times
Patient information letter can be found in multiple languages here:
Patient information for urgent suspected cancer referrals :: Surrey and Sussex Cancer Alliance
Cancer Waiting Time Standards
From 1 October 2023, the standards measuring waiting times for cancer diagnosis and treatment are being modernised and simplified. The changes have been developed by clinical experts and are supported by leading cancer charities.
The NHS is moving from the 10 different standards to three:
- Faster Diagnosis Standard: a diagnosis or ruling out of cancer within 28 days of referral (set at 75%)
- 31-day treatment standard: commence treatment within 31 days of a decision to treat for all cancer patients (set at 96%)
- 62-day treatment standard: commence treatment within 62 days of being referred or consultant upgrade (set at 85%)
The main changes are:
- Removal of the Two Week Wait standard requiring a first appointment within two weeks
- Combining together the first and subsequent treatment 31-day standards to create one headline performance standard.
- Combining together the Urgent Suspected Cancer GP referral, Urgent Screening and Consultant Upgrade 62-day standards to create one headline performance standard for all patients.
Detailed information can be found below:
Cancer Waiting Time Standards :: Surrey and Sussex Cancer Alliance
Cancer Research UK explanation video which talks about the Faster Diagnosis Standard. Cancer Research UK also has information about cancer waiting times and what it means for patients here: CRUK Cancer Waiting Times
Patient information letter can be found in multiple languages here:
Patient information for urgent suspected cancer referrals :: Surrey and Sussex Cancer Alliance
Please click the link below to download the NHS App.
Please click the link below to download the NHS App.
Extended hours Appointments
Evening and weekend appointments are available with GPs and other healthcare professionals for people who find it difficult to take time off work or have other commitments during daytime hours.
The following evening and weekend GP appointments are available for our registered patients living in Slough
New Venue: Crosby House Surgery, 91 Stoke Poges Lane, Slough, SL1 3NY
Opening Times
Monday to Friday 18:30-20:00
Saturday 09:00-17:00
Appointments are pre-bookable through your usual GP surgery. There are a range of clinical appointments available with GPs, nurses, healthcare assistants and phlebotomy clinics (blood tests).
Extended hours Appointments
Evening and weekend appointments are available with GPs and other healthcare professionals for people who find it difficult to take time off work or have other commitments during daytime hours.
The following evening and weekend GP appointments are available for our registered patients living in Slough
New Venue: Crosby House Surgery, 91 Stoke Poges Lane, Slough, SL1 3NY
Opening Times
Monday to Friday 18:30-20:00
Saturday 09:00-17:00
Appointments are pre-bookable through your usual GP surgery. There are a range of clinical appointments available with GPs, nurses, healthcare assistants and phlebotomy clinics (blood tests).
The getUBetter MSK app is provided free of charge by Frimley Health & Care ICS for registered patients at GP Practices. It can be accessed on a Smartphone or on the Web, and guides you day-by-day through a sequence of exercises, tips, and support to help you recover from a range of new, recurrent or long term conditions:
- Lower back pain
- Back and leg pain
- Neck pain
- Shoulder pain
- Ankle pain
- Knee pain
- Soft Tissue Lower Limb pain
- Hip pain
You can self-refer to the app by clicking on this link
Please use an email address that is unique to you and select the condition you need help to manage. We will then send you an email with all the information you need to get started.
You can download the getUBetter MSK app to your Smartphone for easiest access, or you can use the Webapp.
If you develop another condition, select your new condition from within the app and it will be added to your account.
The getUBetter MSK app is provided free of charge by Frimley Health & Care ICS for registered patients at GP Practices. It can be accessed on a Smartphone or on the Web, and guides you day-by-day through a sequence of exercises, tips, and support to help you recover from a range of new, recurrent or long term conditions:
- Lower back pain
- Back and leg pain
- Neck pain
- Shoulder pain
- Ankle pain
- Knee pain
- Soft Tissue Lower Limb pain
- Hip pain
You can self-refer to the app by clicking on this link
Please use an email address that is unique to you and select the condition you need help to manage. We will then send you an email with all the information you need to get started.
You can download the getUBetter MSK app to your Smartphone for easiest access, or you can use the Webapp.
If you develop another condition, select your new condition from within the app and it will be added to your account.
There are two ways people can make a complaint about GPs, dentists, opticians or pharmacies:
o They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice or
o They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.
After 1 July 2023 if people want to make a complaint about primary care services to the commissioner, the way to do this is changing. Rather than contacting NHS England, people will contact the Complaints team via new contact details below:
South East Complaints Hub
NHS Frimley ICB
Aldershot Centre for Health
Hospital Hill
Aldershot
Hampshire
GU11 1AY
Phone number: 0300 561 0290
Email address: frimleyicb.southeastcomplaints@nhs.net
As each email received is so important to the team, an acknowledgement to all complaints will be sent as soon as possible.
Information governance regulations mean that the emails sent to the old email address after 1 July, cannot be automatically forwarded and the inbox will not be accessible. People will therefore receive an automatic response, asking them to resend their email to the new address.
Members of the public with ongoing complaints received after 1 July 2022 will receive a letter from NHS England informing them that the Complaints team based in the South East Complaints Hub, hosted by NHS Frimley ICB will now be handling their complaint with confirmation of their case handler. We would like to reassure you that the current team and case handler will remain the same as the staff move organisation.
Members of the public will still be able to make a complaint to the provider. This is NOT changing. There is also no change for people wishing to make a complaint for specialised services, health and justice, screening and immunisations and Continuing Healthcare.
There are two ways people can make a complaint about GPs, dentists, opticians or pharmacies:
o They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice or
o They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.
After 1 July 2023 if people want to make a complaint about primary care services to the commissioner, the way to do this is changing. Rather than contacting NHS England, people will contact the Complaints team via new contact details below:
South East Complaints Hub
NHS Frimley ICB
Aldershot Centre for Health
Hospital Hill
Aldershot
Hampshire
GU11 1AY
Phone number: 0300 561 0290
Email address: frimleyicb.southeastcomplaints@nhs.net
As each email received is so important to the team, an acknowledgement to all complaints will be sent as soon as possible.
Information governance regulations mean that the emails sent to the old email address after 1 July, cannot be automatically forwarded and the inbox will not be accessible. People will therefore receive an automatic response, asking them to resend their email to the new address.
Members of the public with ongoing complaints received after 1 July 2022 will receive a letter from NHS England informing them that the Complaints team based in the South East Complaints Hub, hosted by NHS Frimley ICB will now be handling their complaint with confirmation of their case handler. We would like to reassure you that the current team and case handler will remain the same as the staff move organisation.
Members of the public will still be able to make a complaint to the provider. This is NOT changing. There is also no change for people wishing to make a complaint for specialised services, health and justice, screening and immunisations and Continuing Healthcare.
Join our FREE workshops and understand - the benefits of being online by learning how to:
• use a smart device with ease & confidence!
• trust the internet by doing simple searches, booking appointments and navigate Apps!
• use the internet safely and securely!
Please click to register. - Digital Buddies - The Slough Hub
Tel: 01779400755
Email: contact@thesloughhub.org
Website: www.thesloughhub.org
Join our FREE workshops and understand - the benefits of being online by learning how to:
• use a smart device with ease & confidence!
• trust the internet by doing simple searches, booking appointments and navigate Apps!
• use the internet safely and securely!
Please click to register. - Digital Buddies - The Slough Hub
Tel: 01779400755
Email: contact@thesloughhub.org
Website: www.thesloughhub.org
Dr Streeter De Diego, local GP, Paediatric Doctor & Clinical lead Frimley Healthier Together, talks through what to do if you're worried and when to seek help.
Dr Streeter De Diego, local GP, Paediatric Doctor & Clinical lead Frimley Healthier Together, talks through what to do if you're worried and when to seek help.
FREE health and wellbeing classes led by local Health Professionals including Health Visitors and Midwives, for families who are pregnant, have a child 0-2yrs to support giving you and your child a healthy start
For more information or to speak to a member of the team call 01753 373464 between 9am – 5pm, Monday – Friday.
You can also book online.
FREE health and wellbeing classes led by local Health Professionals including Health Visitors and Midwives, for families who are pregnant, have a child 0-2yrs to support giving you and your child a healthy start
For more information or to speak to a member of the team call 01753 373464 between 9am – 5pm, Monday – Friday.
You can also book online.
Frimley Health NHS Foundation Trust
We are sorry if you are experiencing a delay waiting for your clinic appointment or procedure.
In some areas, we are experiencing a significant backlog following our response to the Covid-19 pandemic. We are doing everything we can to reduce this backlog including putting on extra clinics and theatre lists and opening additional sites to offer these services. We have also increased the ways we can offer appointments including offering more video and telephone appointments (as well as face to face appointments where appropriate).
The current wait, from the hospital receiving a referral to your first appointment with us, is generally 3-6 months, although this does vary between departments.
https://www.fhft.nhs.uk/your-visit/waiting-for-an-appointment-or-procedure/
You can also find details of our average waiting times, from the hospital receiving a referral, to the patient being treated (including surgery) using the My Planned Care website link.
Please can we request that you do not contact yourGP practice about waiting times, as they do not have access to this information.
Frimley Health NHS Foundation Trust
We are sorry if you are experiencing a delay waiting for your clinic appointment or procedure.
In some areas, we are experiencing a significant backlog following our response to the Covid-19 pandemic. We are doing everything we can to reduce this backlog including putting on extra clinics and theatre lists and opening additional sites to offer these services. We have also increased the ways we can offer appointments including offering more video and telephone appointments (as well as face to face appointments where appropriate).
The current wait, from the hospital receiving a referral to your first appointment with us, is generally 3-6 months, although this does vary between departments.
https://www.fhft.nhs.uk/your-visit/waiting-for-an-appointment-or-procedure/
You can also find details of our average waiting times, from the hospital receiving a referral, to the patient being treated (including surgery) using the My Planned Care website link.
Please can we request that you do not contact yourGP practice about waiting times, as they do not have access to this information.
Guide to NHS waiting times in England
If you're referred for a physical or mental health condition, you have the legal right to start non-urgent consultant-led treatment, or be seen by a specialist for suspected cancer, within maximum waiting times.
This right only applies to services commissioned by the NHS in England and does not include public health services commissioned by local authorities, maternity services, or non-consultant-led mental health services.
Your waiting time starts from when the hospital or service receives your referral letter, or when you book your first appointment through the NHS e-Referral Service.
During this time period, you may:
- have tests, scans or other procedures to help ensure that your treatment is appropriate for your condition
- have medicine or therapy to manage your symptoms until you start treatment
- be referred to another consultant or department
Your waiting time ends if a clinician decides no treatment is necessary, if you decide you do not want to be treated, or when your treatment begins.
This could include:
- being admitted to hospital for an operation or treatment
- starting treatment that does not require you to stay in hospital, such as taking medicine
- beginning fitting for a medical device, such as leg braces
- agreeing to have your condition monitored for a time to see whether you need further treatment
- receiving advice from hospital staff about how to manage your condition
Tip: Did you know that in most cases you have the legal right to choose the hospital or service you'd like to go to, as well as the clinical team led by a consultant or named healthcare professional?
For more information, see our guidance on NHS hospital services and accessing mental health service.
Information:
Check waiting times
If you're waiting for a hospital appointment or treatment, you can use the My Planned Care website to check the waiting times at your hospital.
Check hospital waiting times on the My Planned Care website
Maximum waiting times for non-urgent referrals
The maximum waiting time for non-urgent, consultant-led treatments is 18 weeks from the day your appointment is booked through the NHS e-Referral Service, or when the hospital or service receives your referral letter.
However, your right to an 18-week waiting time does not apply if:
- you choose to wait longer
- delaying the start of your treatment is in your best clinical interests, for example, when stopping smoking or losing weight first is likely to improve the outcome of your treatment
- it is clinically appropriate for your condition to be actively monitored in secondary care without clinical intervention or diagnostic procedures at that stage
- you fail to attend appointments that you had chosen from a set of reasonable options
- the treatment is no longer necessary
Maximum waiting times for urgent cancer referrals
The maximum waiting time for suspected cancer is 2 weeks from the day your appointment is booked through the NHS e-Referral Service, or when the hospital or service receives your referral letter.
Note: Referrals for investigations of breast symptoms, where cancer is not initially suspected, are not urgent referrals for suspected cancer and therefore fall outside the scope of this right.
You have the legal right to ask to be seen or treated by a different provider if you're likely to wait longer than the maximum waiting time specified for your treatment.
The hospital or integrated care board (ICB) will have to investigate and offer you a range of suitable alternative hospitals or clinics that would be able to see you sooner. If you're not happy with the organisation's response, you can complain by following the NHS complaints procedure.
NHS England has more detailed statistics on cancer waiting times
Compare waiting times
Waiting times may vary between hospitals, and you should consider this when choosing a hospital.
When you're referred for your first outpatient appointment, the NHS e-Referral Service lets you book the appointment at a hospital or clinic of your choice, on a date and at a time that suits you.
You can use the My Planned Care website to compare waiting times at different hospitals.
The length of time you wait will depend on your specific treatment and clinical needs, and you could be seen quicker or wait longer than the waiting time shown.
What happens if my operation is cancelled at the last minute?
If the hospital or service cancels your operation at the last minute (on or after the day of admission) and for non-clinical reasons, they should offer another binding date within 28 days or fund your treatment at a date and hospital of your choice.
If you're not offered an appointment within 28 days, you should complain to your local ICB using the NHS complaints procedure.
If your operation is cancelled before the day of admission, the hospital or service is not obliged to provide an alternative option within 28 days.
Guide to NHS waiting times in England
If you're referred for a physical or mental health condition, you have the legal right to start non-urgent consultant-led treatment, or be seen by a specialist for suspected cancer, within maximum waiting times.
This right only applies to services commissioned by the NHS in England and does not include public health services commissioned by local authorities, maternity services, or non-consultant-led mental health services.
Your waiting time starts from when the hospital or service receives your referral letter, or when you book your first appointment through the NHS e-Referral Service.
During this time period, you may:
- have tests, scans or other procedures to help ensure that your treatment is appropriate for your condition
- have medicine or therapy to manage your symptoms until you start treatment
- be referred to another consultant or department
Your waiting time ends if a clinician decides no treatment is necessary, if you decide you do not want to be treated, or when your treatment begins.
This could include:
- being admitted to hospital for an operation or treatment
- starting treatment that does not require you to stay in hospital, such as taking medicine
- beginning fitting for a medical device, such as leg braces
- agreeing to have your condition monitored for a time to see whether you need further treatment
- receiving advice from hospital staff about how to manage your condition
Tip: Did you know that in most cases you have the legal right to choose the hospital or service you'd like to go to, as well as the clinical team led by a consultant or named healthcare professional?
For more information, see our guidance on NHS hospital services and accessing mental health service.
Information:
Check waiting times
If you're waiting for a hospital appointment or treatment, you can use the My Planned Care website to check the waiting times at your hospital.
Check hospital waiting times on the My Planned Care website
Maximum waiting times for non-urgent referrals
The maximum waiting time for non-urgent, consultant-led treatments is 18 weeks from the day your appointment is booked through the NHS e-Referral Service, or when the hospital or service receives your referral letter.
However, your right to an 18-week waiting time does not apply if:
- you choose to wait longer
- delaying the start of your treatment is in your best clinical interests, for example, when stopping smoking or losing weight first is likely to improve the outcome of your treatment
- it is clinically appropriate for your condition to be actively monitored in secondary care without clinical intervention or diagnostic procedures at that stage
- you fail to attend appointments that you had chosen from a set of reasonable options
- the treatment is no longer necessary
Maximum waiting times for urgent cancer referrals
The maximum waiting time for suspected cancer is 2 weeks from the day your appointment is booked through the NHS e-Referral Service, or when the hospital or service receives your referral letter.
Note: Referrals for investigations of breast symptoms, where cancer is not initially suspected, are not urgent referrals for suspected cancer and therefore fall outside the scope of this right.
You have the legal right to ask to be seen or treated by a different provider if you're likely to wait longer than the maximum waiting time specified for your treatment.
The hospital or integrated care board (ICB) will have to investigate and offer you a range of suitable alternative hospitals or clinics that would be able to see you sooner. If you're not happy with the organisation's response, you can complain by following the NHS complaints procedure.
NHS England has more detailed statistics on cancer waiting times
Compare waiting times
Waiting times may vary between hospitals, and you should consider this when choosing a hospital.
When you're referred for your first outpatient appointment, the NHS e-Referral Service lets you book the appointment at a hospital or clinic of your choice, on a date and at a time that suits you.
You can use the My Planned Care website to compare waiting times at different hospitals.
The length of time you wait will depend on your specific treatment and clinical needs, and you could be seen quicker or wait longer than the waiting time shown.
What happens if my operation is cancelled at the last minute?
If the hospital or service cancels your operation at the last minute (on or after the day of admission) and for non-clinical reasons, they should offer another binding date within 28 days or fund your treatment at a date and hospital of your choice.
If you're not offered an appointment within 28 days, you should complain to your local ICB using the NHS complaints procedure.
If your operation is cancelled before the day of admission, the hospital or service is not obliged to provide an alternative option within 28 days.
Monday 19 September, the date of Her Majesty Queen Elizabeth II's State Funeral, will be a national bank holiday therefore our surgery will be closed. This will allow individuals to pay their respects to Her Majesty and commemorate Her reign, while marking the final day of the period of national mourning.
Thank you.
Monday 19 September, the date of Her Majesty Queen Elizabeth II's State Funeral, will be a national bank holiday therefore our surgery will be closed. This will allow individuals to pay their respects to Her Majesty and commemorate Her reign, while marking the final day of the period of national mourning.
Thank you.
We are seeking the views of registered patients to help us to shape Enhanced Access to primary care appointments. These are appointments that sit outside of normal GP practice hours. e.g. weekdays before 8am and after 6.30pm or over the weekend.
The appointments created are likely to be a mix of telephone and face-to-face, they could include cervical smears, health checks, vaccinations and immunisations, and will involve a range of different healthcare professionals.
Each Primary Care Network or PCN (groups of practices in an area that work together to support the patient population) will be responsible for creating a plan that meets the needs of their local population. This survey covers the practices in the Central Slough Network PCN which includes: Herschel Medical Centre, Manor Park Medical Centre, Crosby House Surgery, 240 Wexham Road Surgery and Shreeji Medical Centre.
To help inform these plans we are asking our local population to complete this short survey.
The information you provide as part of this survey is anonymous and confidential. The closing date for this survey is 28th July 2022.
We are seeking the views of registered patients to help us to shape Enhanced Access to primary care appointments. These are appointments that sit outside of normal GP practice hours. e.g. weekdays before 8am and after 6.30pm or over the weekend.
The appointments created are likely to be a mix of telephone and face-to-face, they could include cervical smears, health checks, vaccinations and immunisations, and will involve a range of different healthcare professionals.
Each Primary Care Network or PCN (groups of practices in an area that work together to support the patient population) will be responsible for creating a plan that meets the needs of their local population. This survey covers the practices in the Central Slough Network PCN which includes: Herschel Medical Centre, Manor Park Medical Centre, Crosby House Surgery, 240 Wexham Road Surgery and Shreeji Medical Centre.
To help inform these plans we are asking our local population to complete this short survey.
The information you provide as part of this survey is anonymous and confidential. The closing date for this survey is 28th July 2022.
Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual.
Unless it’s an emergency remember there are lots of alternatives for you to make use of:
- Visit your local pharmacy
- During the day contact your GP practice via online consultation or phone
- Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
- For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.
Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.
Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual.
Unless it’s an emergency remember there are lots of alternatives for you to make use of:
- Visit your local pharmacy
- During the day contact your GP practice via online consultation or phone
- Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
- For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.
Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.
Welcome to Dr Sharma's Surgery's new WEBSITE, we hope you will find it informative, useful and we welcome your feedback about it. We will try to keep it up to date as possible with surgery changes such as new patient services available to you, Covid changes and vaccine news and latest news.
Welcome to Dr Sharma's Surgery's new WEBSITE, we hope you will find it informative, useful and we welcome your feedback about it. We will try to keep it up to date as possible with surgery changes such as new patient services available to you, Covid changes and vaccine news and latest news.
The Emergency Departments at Wexham Park and Frimley Park hospitals are currently experiencing an increasing level of demand which is likely to continue throughout this weekend. Please only attend if you have severe symptoms or suffering from a life-threatening condition. Check out our Know Where To Go guide for advice on how to get the help you need quickly and close to home. Remember, if it’s less than an emergency, call 111 https://orlo.uk/MYet4.
The Emergency Departments at Wexham Park and Frimley Park hospitals are currently experiencing an increasing level of demand which is likely to continue throughout this weekend. Please only attend if you have severe symptoms or suffering from a life-threatening condition. Check out our Know Where To Go guide for advice on how to get the help you need quickly and close to home. Remember, if it’s less than an emergency, call 111 https://orlo.uk/MYet4.
The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules.
Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected.
Read the infection prevention control guidance for further details.
The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules.
Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected.
Read the infection prevention control guidance for further details.
Covid Vaccine Walk in Clinic at Salt Hill Activity Centre Slough is available to aged 18 + Monday to Friday from 5pm - 8pm.
For more information please check this leaflet.
Covid Vaccine Walk in Clinic at Salt Hill Activity Centre Slough is available to aged 18 + Monday to Friday from 5pm - 8pm.
For more information please check this leaflet.
Advice in your region:
England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
Advice in your region:
England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
We are really excited to share the water safety resources with you for this summer’s campaign. The resources are hosted on the West Berkshire Water Safety Partnership website including
Video made by local young people in Slough with Together as One:
Video with Olympic Gold Medallist swimmer Tom Dean:
Be #Waterwise this Summer - YouTube
Video by the friends and family of Michael Scaife who lost his like in the Jubilee River
Safety on the Jubilee River - remembering Michael Scaife - YouTube
These resources have been shared on our Frimley Health and Care website:
We are really excited to share the water safety resources with you for this summer’s campaign. The resources are hosted on the West Berkshire Water Safety Partnership website including
Video made by local young people in Slough with Together as One:
Video with Olympic Gold Medallist swimmer Tom Dean:
Be #Waterwise this Summer - YouTube
Video by the friends and family of Michael Scaife who lost his like in the Jubilee River
Safety on the Jubilee River - remembering Michael Scaife - YouTube
These resources have been shared on our Frimley Health and Care website: